Terms of Use

The terms and conditions governing your use of ClearPath Pediatrics services, memberships, the ClearPath mobile app, and this website.

Last Updated: July 7, 2026

1. Agreement to Terms; Acceptance by Payment

These Terms of Use ("Terms") are a binding agreement between you ("Client," "you") and ClearPath Pediatrics, LLC ("ClearPath," "we," "us"). By accessing our website (clearpathpediatrics.com), downloading or using the ClearPath mobile app, booking a consultation, enrolling in any membership, or remitting payment on any ClearPath invoice or subscription, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

Payment of any ClearPath invoice, subscription, or fee constitutes your electronic signature and binding acceptance of these Terms. If you do not agree to these Terms, do not use our website, app, or services, and do not remit payment.

2. Who We Are & What We Do — Not Medical Care

ClearPath Pediatrics provides non-medical care navigation, care coordination, health education, and administrative support services to help families understand medical information, organize care, and navigate the healthcare system. Our services support — and never replace — the care provided by your child's licensed healthcare providers.

Our team members, including those who are licensed Registered Nurses, act solely in a non-clinical, navigational and educational capacity when providing ClearPath services.

ClearPath Pediatrics does NOT:

• Provide medical advice, clinical assessments, diagnosis, or treatment
• Prescribe medications, order tests, or provide second opinions
• Provide nursing care, telehealth, or any clinical service
• Provide emergency or urgent-care services
• Replace your child's physicians, specialists, therapists, or other licensed healthcare providers

No physician–patient, nurse–patient, or any other provider–patient relationship is created by your use of ClearPath services, the ClearPath app, or this website, under any state or federal healthcare law. All information provided by ClearPath — verbal, written, in-app, or digital — is for general educational and organizational purposes only and is never a substitute for the professional judgment of your child's licensed healthcare providers.

3. Eligibility

You must be at least 18 years of age and the parent, legal guardian, or authorized legal representative of any child for whom services are sought. By using our services, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete. ClearPath is not responsible for consequences arising from inaccurate, incomplete, or withheld information.

4. Memberships & Services

ClearPath offers the following services, subject to change:

All membership tiers include complimentary access to the ClearPath app. Service descriptions, pricing, and availability are subject to change prospectively at any time with reasonable notice. Promotional or discounted rates apply only as described at the time of enrollment; unless expressly stated otherwise in writing, a promotional rate applies for as long as the membership remains continuously active and does not apply retroactively or to reactivated memberships. Memberships are personal to your family and may not be shared, resold, or transferred.

5. The ClearPath App & Subscription Levels

The ClearPath mobile app offers tools to organize your child's health information, prepare for appointments, and access educational content. The app is available at the following levels, subject to change:

App subscriptions are purchased through, billed by, and managed exclusively through the Apple App Store or Google Play Store ("App Stores"), and are additionally governed by the applicable App Store's terms. App subscriptions auto-renew until cancelled through your App Store account settings; cancellation, billing, and refund requests for app subscriptions are handled by the App Stores under their policies, and ClearPath cannot issue refunds for App Store purchases. Deleting the app does not cancel a subscription.

You additionally acknowledge and agree that:

• App content — including educational libraries, symptom or diagnosis information, reminders, and any assistant or chat features — is general educational information only and is not medical advice, diagnosis, or treatment
• The app is an organizational convenience and is not a medical record, an emergency alert system, or a monitoring device; reminders and notifications may fail or be delayed and must never be relied upon for medication dosing, appointments, or urgent matters
• You are responsible for the accuracy of information you enter and for maintaining independent copies of important records and documents
• App features, levels, limits, and pricing may change prospectively, and availability of the app is not guaranteed to be uninterrupted or error-free

6. Your Responsibility for All Healthcare Decisions

You explicitly acknowledge and agree that:

• All decisions regarding your child's medical care — including whether to seek care, which providers to see, whether to follow through on referrals, and whether to accept or decline any treatment — rest solely and exclusively with you and your child's licensed healthcare providers
• You will always consult your child's licensed healthcare providers for all medical decisions and before acting on any information provided by ClearPath
• You will independently verify all information provided by ClearPath — including provider details, appointment information, referral requirements, and insurance or benefits information — with the applicable provider, facility, or insurer before relying on it

7. No Guaranteed Outcomes

ClearPath makes no representation, warranty, or guarantee regarding any outcome, including without limitation: securing appointments, referrals, or waitlist placement; insurance coverage, authorization, or claim approval; provider availability or quality; or any health, financial, or administrative result. All services are provided on a best-efforts basis.

8. Third Parties

ClearPath is not responsible or liable for the acts, omissions, availability, quality of care, billing practices, or decisions of any third party, including healthcare providers, facilities, pharmacies, laboratories, insurers, benefit administrators, App Stores, payment processors, or government programs. Any referral to or mention of a third party is informational only and is not an endorsement or recommendation.

9. Not Insurance

ClearPath memberships and app subscriptions are not health insurance, a health plan, a discount medical plan, or a substitute for insurance, and do not satisfy any insurance mandate. Fees are for navigation, education, and organizational services only. Use of HSA/FSA funds is solely your responsibility to verify with your plan administrator; ClearPath makes no representation regarding eligibility.

10. Payment & Billing

• All fees are due at the time of service, upon receipt of invoice, or as agreed at enrollment
• Monthly memberships are billed on a recurring basis until cancelled; by enrolling you authorize recurring charges to your payment method
• Payments are processed by a third-party payment processor (or, for app subscriptions, by the App Stores); ClearPath does not store payment card details
• Failed or disputed payments may result in suspension of services until resolved
• All sales are subject to our Cancellation & Refund Policy below

11. Cancellation & Refund Policy

• Monthly memberships may be cancelled at any time; cancellation takes effect at the end of the current billing period. No partial-month or retroactive refunds are provided.
• One-time services (e.g., Care Binder Setup): refunds are available within 48 hours of purchase if the service has not yet been initiated. Once setup has begun, fees are non-refundable.
• App subscriptions must be cancelled through your Apple App Store or Google Play account settings; refunds for app subscriptions are governed exclusively by the applicable App Store's policies.

To cancel a membership, contact us at (949) 416-5447 or admin@clearpathpediatrics.com.

12. Confidentiality & Communications

We take the confidentiality of information you share with us seriously. ClearPath is not a covered entity under HIPAA (45 CFR § 160.103), but we voluntarily maintain commercially reasonable safeguards for your information and do not sell it or share it with unauthorized third parties. Please refer to our Privacy Policy for full details.

You authorize ClearPath to communicate with you regarding the services by phone, email, text message, and in-app messaging, and you acknowledge that no method of electronic transmission is perfectly secure. You agree not to share access credentials, session links, or care plan documents with unauthorized third parties.

13. Acceptable Use

When using our website, app, and services, you agree NOT to:

• Provide false, misleading, or fraudulent information
• Use our services for any unlawful purpose or on behalf of a child for whom you lack legal authority
• Attempt to gain unauthorized access to our systems, or interfere with the operation of the website or app
• Reproduce, copy, scrape, or redistribute our content without written permission
• Harass, threaten, or abuse ClearPath staff

ClearPath may suspend or terminate services, without refund of amounts already owed for services rendered, for material violation of these Terms.

14. Intellectual Property

All content on this website and in the ClearPath app — including text, graphics, logos, software, educational libraries, care plan templates, and service materials — is the property of ClearPath Pediatrics, LLC or its licensors and is protected by copyright and other intellectual property laws. You are granted a limited, personal, non-transferable, revocable license to use the app and materials for your family's personal, non-commercial use. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

15. Disclaimer of Warranties

16. Assumption of Risk & Release

You understand the inherent limitations of non-medical navigation, education, and organizational services, and you knowingly assume all risks associated with healthcare decisions made by you and your child's licensed providers. You, on behalf of yourself and your heirs and assigns, release ClearPath Pediatrics, LLC, its owners, employees, and contractors from any claim arising from healthcare decisions, medical outcomes, delayed or missed care, or third-party conduct, except to the extent caused by ClearPath's gross negligence or willful misconduct.

17. Limitation of Liability

18. Indemnification

You agree to indemnify, defend, and hold harmless ClearPath Pediatrics, LLC, its owners, employees, and contractors from any claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the website, app, or services, or your provision of inaccurate information.

19. Dispute Resolution — Binding Arbitration & Class Action Waiver

Before filing any claim, you agree to first contact us at admin@clearpathpediatrics.com and allow thirty (30) days for informal resolution.

Any dispute arising out of or relating to these Terms, the website, the app, or the services that is not resolved informally shall be resolved exclusively by confidential, binding arbitration in Maricopa County, Arizona, administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small-claims court.

20. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

21. General Provisions

• Entire agreement: These Terms, together with our Privacy Policy and any enrollment or invoice terms, constitute the entire agreement between you and ClearPath and supersede prior discussions
• Severability: If any provision is held unenforceable, the remainder continues in full force
• No waiver: ClearPath's failure to enforce any provision is not a waiver of it
• Assignment: You may not assign these Terms; ClearPath may assign them in connection with a business transfer
• Force majeure: ClearPath is not liable for delays or failures caused by events beyond its reasonable control

22. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date and apply prospectively. Your continued use of our website, app, or services — including continued payment of any membership or subscription — after changes are posted constitutes acceptance of the updated Terms.

23. Contact