Privacy Policy & HIPAA Notice

How ClearPath Pediatrics collects, uses, and protects your information — and what you need to know about health data.

Last Updated: May 13, 2025

1. Introduction

ClearPath Pediatrics, LLC ("ClearPath," "we," "us," or "our") is committed to protecting the privacy and security of your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (clearpathpediatrics.com), communicate with us, or use our care navigation services.

Please read this policy carefully. By using our website or services, you agree to the practices described below.

2. Who We Are

ClearPath Pediatrics, LLC is a private, fee-for-service care navigation and health education company. We are not a licensed medical provider, hospital, clinic, or health plan. We do not provide medical care, diagnosis, treatment, prescriptions, or emergency services. All clinical decisions remain with your child's licensed healthcare team.

3. Information We Collect

Information you provide directly:

• Full name, email address, phone number, and mailing address
• Your child's first name and general health situation (as shared voluntarily)
• Appointment scheduling data (via Calendly)
• Payment information (processed by third-party payment processors — we do not store credit card numbers)
• Communications you send us via email, messaging, or contact forms

Information collected automatically:

• Browser type, device type, IP address, and pages visited (via standard web analytics)
• Cookies and similar tracking technologies (used for site functionality and analytics only)

What we do NOT collect:

• We do not collect or store electronic health records (EHRs)
• We do not access your child's medical records from providers or health systems without your explicit written authorization
• We do not collect Social Security numbers, insurance policy numbers, or government ID numbers

4. How We Use Your Information

We use the information we collect to:

• Provide, personalize, and improve our care navigation services
• Schedule and conduct RN check-in calls and consultations
• Communicate with you via secure messaging, email, or phone
• Process payments for services
• Send service-related updates and appointment reminders
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. HIPAA Notice & Health Information

ClearPath Pediatrics is not a HIPAA-covered entity (we are not a healthcare provider, health plan, or healthcare clearinghouse as defined under 45 CFR §160.103). However, we voluntarily apply HIPAA-aligned standards to all sensitive health information shared with us.

This means we:

• Use HIPAA-compliant tools and platforms for communication and data storage where feasible
• Limit access to health-related information to authorized ClearPath team members only
• Do not share health information you disclose to us with third parties except as necessary to provide our services or as required by law
• Train our staff on privacy best practices

6. Information Sharing & Disclosure

We may share your information with:

• Service providers: Third-party tools we use to operate our services (e.g., Calendly for scheduling, payment processors, secure messaging platforms). These providers are contractually required to protect your information.
• Legal requirements: If required by law, court order, or government authority.
• Safety: If we have a good-faith belief that disclosure is necessary to prevent harm or respond to an emergency.

We will never sell your information or share it for third-party advertising.

7. Data Security

We use industry-standard safeguards to protect your information, including:

• Encrypted communications (SSL/TLS)
• HIPAA-aligned platforms for sensitive communications
• Access controls limiting who can view client information
• Regular review of our privacy and security practices

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Cookies & Tracking

Our website uses cookies to improve your browsing experience and understand how visitors use our site. You may disable cookies in your browser settings, though some site features may not function properly as a result. We do not use cookies for targeted advertising.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Calendly). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Children's Privacy

Our services are provided to parents and legal guardians on behalf of minor children. We do not knowingly collect personal information directly from children under 13. All account holders and service recipients must be adults (18+) acting on behalf of their child.

11. Your Rights & Choices

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to any legal retention obligations)
• Opt out of non-essential communications at any time

To exercise these rights, contact us at: admin@clearpathpediatrics.com or (949) 416-5447.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us